Use Bringo and cut out the B.S.

Journal Entry #435 - July 25, 2007
So, today I needed to find a couple of last minute cross country airline tickets. Even after using kayak.com (the ultimate airline search site), prices were outrageous. I decided to pull out all stops and personally call the airlines to compare online prices with their supposed discounted ticket prices (govt, student, AAA, etc.)

My first call to the Airline was answered right away with a bright female computerized voice. After a bit of frustration and 10 minutes later, the computer finally said in a cheery voice, "all of our representatives are currently busy at the moment, please hold for the next available rep". Well, the computer already has all my info, and this should go pretty quick, so I'll just wait, I thought. 20 minutes later I'm still holding the phone to my ear jamming away to beautifully written elevator music. Just as the same song restarts for the 16th time I hang up. Remembering how I had bookmarked a web page I've always wanted to try but never had an opportunity, I go back to the computer.

Hello Bringo! This awesome site should charge money! You give them your phone number and the company you want to talk to, and they do the rest. When the company has a rep ready to speak with you Bringo calls your phone and patches you over. It works like a charm. In less than 10 minutes I was connected to an actual airline rep. (I guess he wasn't too busy this time).

Amazingly, Bringo was 5 for 5 connecting me to the reps I needed to talk to! I was so pleased with the service I found myself graciously thanking the airline reps as they each told me how the internet price was significantly better than any other discounts they offered. Thanks to Bringo, I saved cell phone minutes and a whole lot of time. - Rich

Links after the break
Bringo: Stop Talking to Machines and Talk to a Real Human - Or as I would put it.. Bringo: We cut out the B***S****.

Kayak - Life's a trip. Really, the only way to search for flights.